Rare & Collectable games for Xbox, Wii, PSP, Playstation and Nintendo

Delivery

The Game Shak posts everything 1st Class worldwide, and expected delivery times are
3/5 Business days UK,
10/14 Business days to Europe,
10/14 Business days to Australia and the rest of the world,

Lost in transit deliveries
Having recently placed your order you can follow the delivery guidelines above to give you an idea of when you can expect delivery of your goods. If you have not received your order within 28 days of the confirmation of dispatch email (sent to the email address registered to your account when you place the order), please contact us via gameshack@btconnect.com and we will be more than happy to rectify the situation.
In the unlikely event that an order is lost during shipment, we will attempt to source a replacement to dispatch to you. If this is not possible we will refund you the value of the missing item/s to the card used for original payment. The value refunded will be equal to the value taken for original payment of the item, and will not reflect any price changes which have since occurred.
In order to confirm that an order shipped via post has indeed been lost, we must wait 28 days before refunding it, as most 'missing' items are located within the postal system within this period. It may also be advisable to contact your local sorting office to see if they are holding the order, having already tried unsuccessfully to deliver it to you.
Please note: Some orders are shipped requiring the customer's signature upon delivery and cannot be released by the driver without this.
In order to process any refunds for items which have been lost during transit, you must contact with your order number at gameshack@btconnect.com

Thank you in advance for your patience.

If you have ANY problems with your purchase then please email gameshack@btconnect.com quoting your order number
order number